INGALLS

The Town is aware of water clarity concerns reported by residents in the Summerlake and Springbrook subdivisions and is actively working to address them. Our water utility operator, Aqua America, began a system-wide hydrant flushing program in October of last year. Due to early cold weather, crews were unable to complete flushing in these two subdivisions. That work is scheduled to resume and should be completed over the next month or so, as the system must be flushed in a specific sequence to ensure effectiveness. We also want to make residents aware that several hydrants in the area were recently accessed without authorization in an attempt to flush the system. Unfortunately, this caused additional disturbance in the water lines and contributed to the current clarity issues. As flushing operations continue, residents may notice temporary discoloration at times. While this can be inconvenient, please be assured that the water is tested regularly and continues to meet all state safety standards. If a boil water advisory is ever necessary, residents will be notified immediately. If you observe anyone accessing a hydrant without authorization, please contact the Water Utility Department - (317) 485-4321 [email protected] and, if possible, provide photos or any helpful details.  We appreciate your patience as we complete this process.