WATER UTILITY BOARD

INFORMATION & MEMBERS

The Ingalls Water Utility Board is responsible for overseeing and managing the town's water supply and distribution system. The board is responsible for setting policies, approving budgets, and making decisions related to the town's water system, such as determining water rates, implementing conservation measures, and planning for future upgrades or expansions. The board also works with the town's water consultant (Aqua America) to ensure that the water supply meets all health and safety regulations, and that the system is maintained to a high standard. The goal of the Water Utility Board is to ensure a reliable and safe water supply for the residents of the town, while also considering the financial sustainability of the water system.

Alison Head-Burton

Vice President

Melanie Johnson

Member

Teresa Egerton

Secretary

Georgia Parker

Member

Crystal Everhart

President

REPORTS & RESOURCES

Online forms and applications will require Adobe Reader. If you are attempting to complete a form on a mobile device, Adobe Fill & Sign is recommended.

MEETING MINUTES

PLEASE NOTE: Clicking a folder icon will redirect you to the Town's Google Drive.

FAQS

See some common questions and answers below, or call us at 317-485-4321.

  • How can I pay my water bill?

    You can pay your bill online by clicking here: Pay Online, call us at 317-485-4321 with your Visa/MasterCard/Discover information, visit the office in person from 9-4 p.m., or drop your payment (cash, check, or MO) in our night box.

  • How long does it take for the water company to receive payment from an online bank check?

    7-14 days

  • When is my water bill due?

    On or before the 10th of each month.

  • Why am I on disconnect?

    You have to be 2 months in arrears to be on disconnect. Your current bill is due on the 10th. If you are 2 months past due after the 10th, you are scheduled for disconnect on the 16th.

  • What is the water disconnection date?

    16th or, if the 16th falls on weekend or holiday, disconnect is the next business day

  • How do I cancel my water service?

    In order for us to finalize your service, please call our office at 317-485-4321 so we can confirm the following information:

    • your name and service address
    • the final/closing date
    • if you rented or sold the location
    • your forwarding address

  • I am moving into a home. What is required for water service?

    We require three documents for water service set-up:

    • your completed water application (click here to download if inside Town limits or here if outside Town limits)
    • a copy of your driver’s license or ID card
    • $100 meter deposit (can be paid with cash, MO, or Visa/MasterCard/Discover)

    You can bring these documents to our office from 9-4 p.m. Monday-Friday. Or, you can email your application and a copy of your driver’s license to [email protected] and call us at 317-485-4321 to pay the $100 deposit with your Visa/MasterCard/Discover.